1. DEFINITIONS

(a) The Company shall mean JustMeetandGreet whose registered office 14 St Peters Street, Ipswich, Suffolk, IP1 1XB(b) 'Vehicle' shall mean the Vehicle which is received for parking and will include a car, 4X4, caravan, mobile home, transit
van, truck, motorcycle and other mechanical vehicle on wheels.
(c) the 'Car Parks' are the JustMeetandGreet holding carpark, undercover carparks and other carparks used by JustMeetandGreet to provide car parking services.

2. THE COMPANY'S LIABILITY

JustMeetandGreet makes every effort to ensure the car parks are secure using security fences, lockable undercover storage areas, CCTV and 24 hour staff. JustMeetandGreet cannot however guarantee the security of your vehicle, contents or your personal safety.
JustMeetandGreet assumes that you will retain the receipt provided for you vehicle and present it on your return to collect your vehicle.  Assuming this JustMeetandGreet:
(a) Will accept liability in respect of any loss or theft or damage to your Vehicle or its contents that may arise and that it is proved to be caused by the Company's negligence, wilful act or default or breach of statutory duty and only if the loss or damage is reported before you and your Vehicle leave the premises.
(b) The Company will accept liability for defects to a customer's vehicle, which render the vehicle un-driveable where it is proved to be caused by their negligence. In this event the company will arrange transport to return you to your address in the United Kingdom.
(c) In the event the Company accepts liability for defects to a customer's vehicle that remains driveable, only where it is proved to be caused by their negligence, the company will arrange for an independent repairer to repair the said defects.
(d) The Company does not accept liability for damage to vehicles or other property arising from acts of nature, acts of war or terrorism, or caused by a third party, this includes any damages caused by debris on the public highway.
(e) The company does not accept liability for damages to vehicles caused by any mechanical or electrical failure whilst in its custody.
The Company cannot be held responsible if you lose your return instructions/ numbered receipt and this is presented to the Company by a third party who uses it to fraudulently take delivery of your car. Your attention is drawn to this exclusion of liability in our Booking Forms and notices at the Car Parks.

3. SECURITY OF VEHICLE AND CONTENTS

Unless otherwise requested by the Company or one of its employees or agents, please ensure before leaving your vehicle that all lights and electrical equipment is switched off.  Please remove all contents where possible, any contents left with the vehicle should be securely locked in the boot or glove box. The Company accepts no liability for contents left in the vehicle. It is your responsibility to ensure that all of your luggage is transferred from the vehicle for transfer to and from the airport terminal and removed from the vehicle once the transfer has been completed. The company cannot therefore be liable for lost luggage.

4. TIME OF ARRIVAL

You must allow sufficient journey time to arrive at the designated meeting point at least 30 minutes prior to the check-in time given to you by your airline, travel operator or travel agent. The Company makes every effort to provide directions to the Car Parks but accepts no liability should you get lost. It is the customers responsibility to ensure that you provide full travel details for your return journey to JustMeetandGreetwhen dropping off your car to ensure that the company is able to provide the parking service.  If incomplete or incorrect details are provided the Company accepts no responsibility for failing to provide the service or any consequential costs incurred by the customer.

5. COURTESY TO OTHER CUSTOMERS AND COMPANY STAFF

Please adhere to any instructions given by the Company staff or agents. The staff have instructions to refuse parking services to  any persons who, in their view, are causing, or may cause, a risk or are rude or offensive to Company staff.

6. BOOKINGS, CONFIRMATIONS, PRICES AND CANCELLATIONS

The Company will provide a booking confirmation via email, fax or by post.  It is your responsibility to check the booking details are correct and notify the Company immediately if they are incorrect.  The booking confirmation does not entitle you to any particular space in the Car Park. The receipt card provided by the Company when is used as identification of your right to drive away your car on return since, in the absence of acceptable identification, the Company reserves the right not to release the Vehicle. Prices may be varied from time to time and whilst every effort will be made not to change prices during a period when they have been expressed to be valid, the Company reserves the right to change prices whether or not it gives notice of its intention to do so.
You have the right to cancel any booking up to 48 hours prior to travel.  The Company will provide a refund less an administration charge.  Late bookings made within 48 hours of travel may be cancelled but the Company will not provide a refund. Late bookings may also be subject to a late booking fee. The Company will arrange for a driver/co-ordinator to meet you at the booked time on your arrival and departure, if however you are more than 30 mins late for the booked time, and have not notified us, the company can not guarantee to have someone to meet you.  These instances will be treated as cancellations within 48 hours of travel. If your trip is extended you must inform us or you may be charged and additional Meet & Greet fee on your return.  

7. COMPLAINTS PROCEDURE

Once Vehicles have been returned to the customer ( or any person on behalf of the customer) complaints will not be accepted, so please check your vehicle before leaving. Should your vehicle suffer any damage or should you lose any of your possessions from the Vehicle whilst it is in the Car Park you must immediately inform the Company of the occurrence and the Company will document your complaint and provide a Complaint Form prior to you accepting the return of the vehicle. If your vehicle or contents have been subjected to theft you must immediately inform the Police and notify your insurance company. Completion of a Complaints Form makes no representations as to the Company's liability.

8. MOVING AND RELOCATION OF VEHICLES

You must ensure that, before leaving the Vehicle with the Company that it is in a roadworthy condition and legal under the Road Traffic Acts. The Company reserves the right to refuse to accept a car into their care which fails to meet these conditions. You should point out to the Company any special driving attachments or car features such as disabled driver Controls, key codes, immobilisers, special starting instructions etc as we will not beliable for damage resulting from driver's lack of familiarity with them. The Company reserves the right to move your Vehicle within or outside the Car Park by driving or otherwise to such extent as the Company, its employees or agents may in their discretion think necessary for the efficient arrangement of its parking facilities at the Car Park, or in emergencies or to avoid accidents or obstructions. Ignition keys to your Vehicle must therefore be left in the Vehicle at the time of parking it. To the extent that it may be necessary to do so in the exercise of the rights conferred upon the Company under this condition the Company, its employees or agents shall have the right to drive or otherwise take the Vehicle on the public highway. The drivers are fully insured by the Company for this purpose.

9. LIENS & AGENCY

(a) Every Vehicle in the Car Parks or being serviced by the Company is subject to a lien for all charges due or accruing from the Customer to the Company, and a general lien for all and any monies due from the Customers to the Company such liens to be in existence whenever the Vehicle is in the Car Parks, notwithstanding that it may from time to time have been removed. If the said lien is not satisfied by the payment, within 28 days of notice given by the Company of its intention to sell the Vehicle in default of payment, the Company may sell the Vehicle by auction or otherwise and the proceeds of sale may be applied in and towards satisfaction of all sums owing to the Company by the customer together with the expenses of the sale, and in connection with such sale the Company shall be entitled to charge reasonable garage charges in respect of the period during which the Vehicle is in the possession of the Company. Any balance of purchase price remaining after satisfaction of such sums shall be held by the Company on behalf of the registered owner of the Vehicle. Notice of intention aforesaid shall be deemed to have been properly and sufficiently given by the sending of written notice by prepaid post, addressed to the registered owner at his known address, whether or not the same is actually received.
(b) Every person who enters into a contract with the Company for the parking of a Vehicle in the Car Parks, does so on behalf of themselves and all other persons having any proprietary, possessory or other financial or material interest in the Vehicle.

10. VARIATIONS OF THE TERMS AND CONDITIONS

The Company reserves the right to change these Terms and Conditions without prior notice.